| Publisher | Pitman Publishing |
| Published in/by Arrangement with | Financial Times |
| Typeset by | Pantek Arts Ltd |
| Printed and Bound by | Biddles Ltd |
| Format | Hardback |
| Language | English |
| Location | London |
| Pages / Font | 217 pages / Times Roman |
| ISBN 10 | 0-273-61069-4 |
| ISBN 13 | 9780273610694 |
| Printer's Key | 10 9 8 7 6 5 4 3 2 |
| Chapters | 1 The Challenge of Change
2 Benchmarking at the Strategic Level
3 Benchmarking at the Process Level
4 Measurement and Analysis
5 Benchmarking to Enhance Shareholder Value
6 Case Studies in Benchmarking
Appendix I: A Benchmarking Project Plan
Appendix II: Example of Statistical Benchmarking Survey 1 The Challenge of Change
2 Benchmarking at the Strategic Level
3 Benchmarking at the Process Level
4 Measurement and Analysis
5 Benchmarking to Enhance Shareholder Value
6 Case Studies in Benchmarking
Appendix I: A Benchmarking Project Plan
Appendix II: Example of Statistical Benchmarking Survey Show all ▾ |
| Notes | DDC number per http://classify.oclc.org/classify2/ 658.4013 658.4 General management 658.401 Planning, policy making and control 658.4013 Control |
Added by sonnyboythethird