Arvato is an international service company. In its current form, the company was founded in 1999. At that time, Bertelsmann's printing and industrial sectors were restructured, giving services more weight than the former printing and technology division. Bertelsmann has been active as a service company since the 1950s, for example, books were delivered to other publishers. To this day, the United Publishing Delivery belongs to Arvato. In addition, Arvato now provides services such as in the areas of customer relationship management (CRM), supply chain management (SCM) and finance, as well as information technology. Arvato's headquarters are in Gütersloh, and there are locations in 22 countries, including China and the United States.